Rental Policies
At booking, a 50% Initial Down Payment is required payable with Visa, MasterCard, American Express, check or Venmo. Balance is due 30 days prior to check in. If you choose to mail us a check, please make sure that we receive your check on or before your balance due date.
Once your balance has been paid, you will receive all check in instructions via e-mail and text message. All of our units are Key Code entry so you will receive your code in that e-mail / text along with other important pre-arrival instructions. This communication is obviously essential to your vacation so please make sure when you book with us that you give us a valid e-mail address and mobile phone number and that you don’t have spam blocker, or put our e-mail address on your spam blocker.
Check in is at 4PM, NO EARLY ARRIVAL (unless already arranged at booking).
Check out is at 10AM. Again, NO LATE DEPARTURE (unless already arranged at booking).
CLICK HERE TO OPEN A COPY OF OUR RENTAL AGREEMENT: Renter Agreement Example [Copy of Default Rental Agreement].pdf
Cancellation Policies
Guest receives 100% Refund if cancellation occurs at least 60 days prior to arrival; Guest receives 50% Refund if cancellation occurs at least 30 days prior to arrival;
If canceling within the 30 days of check in, the TOTAL balance is NON-REFUNDABLE. Purchasing Travel Insurance would provide peace of mind in the instance that the reservation will be cancelled within the 30 day payment window or in the event of a major weather event such as a Hurricane. We highly recommend guests purchase trip insurance if there are concerns about loss of job, sick kids, named storms or the potential of a death in the family. We offer many ways to purchase the Insurance: during booking through www.iopescapes.com, an automatic email reminder sent once down payment is made or we can manually send you a link to purchase.
Travel Insurance
Please consider purchasing travel insurance for your upcoming reservation. While travel insurance is not mandatory it does protect against an unforeseen trip cancellation due to
- Named storms (tropical storms or hurricanes).
- Loss of job.
- Sickness of family member.
- Death of family member.
Click this link to get more specifics.